Saturday, January 31, 2015

Communication Assessment

   During this week's assignment I was asked to rate myself on my communication skills. Then I used two other people, my husband and my mother, to rate my communication skills as well. I then compared the results when they were done. I thought that the results would be vastly different since my husband and my mother would be very honest and know first hand about my communication skills but the results were very similar. Although the numbers did not match exactly they were pretty close and put me into the same categories. I learned that in communication anxiety I am moderate, in verbal aggressiveness I am moderate, and in listening skills I am in group 1.

   One thing I learned through this assignment was that communication is not just about my language or nonverbal language but my listening skills as well. How I listen to others and how I perceive information is just as important as using verbal communication. In my professional work I have to remember that it is important to also listen to others and understand what they are saying in order to effectively communicate with them. I also learned that my own anxiety about certain situations can effect my communication skills. Since I am in group 1 of this category it means that I do get anxious about communicating with others depending on the situation. In my own professional work it is important to recognize which communication situations can make me anxious and it is something that I have to work on to effectively communicate with others.

2 comments:

  1. Hello Heather,
    Like you, I was surprised that my family rated me the same as I rated myself. I thought that they would rate me a little differently, since they know me so well. Maybe we are harder on ourselves that we realize. I agree with you that how we listen is so important. Sometimes when I'm with others it feels like a dying skill! I want to be a good listener, and it is something that we can always work on.

    ReplyDelete
  2. It was great to see the different points of view that differed from the way I viewed myself. Listening and knowing how to effectively respond is important especially when being valued as a professional. The way I rated myself was different from the way my mother and colleague rated me. Thanks for sharing.

    ReplyDelete